Welcome to the online home of the Health Industry Collaboration Effort, Inc. (ICE). ICE is a volunteer, multi-disciplinary team of providers, health plans, associations, state and federal agencies and accrediting bodies working collaboratively to improve health care regulatory compliance through education of the public. ICE volunteers include interested individuals from across the nation.

REGISTRATION FOR 2009 CREDENTIALING STANDARDS TRAINING WEBINARS NOW OPEN! ICE is pleased to announce that registration is now open for the ICE 2009 Credentialing Standards Training Webinar sessions taking place on July 21 (for health plans) and July 22, 2009 (for provider organizations). The sessions will provide attendees with detailed knowledge of the ICE 2009 Credentialing Audit Tool and updates from all appropriate regulatory bodies (e.g., NCQA, CMS, etc.). For more information and to register, please visit our online registration site by clicking on the following link: ICE 2009 Credentialing Standards Training Webinars

ICE 2009 ANNUAL CONFERENCE / SAVE THE DATES! The 2009 Annual Conference will be held at the Hyatt Regency Hotel in San Francisco, CA, on December 7 & 8, 2009. The conference will once again be held in conjunction with the Centers for Medicare & Medicaid Services (CMS). Registration will be opening soon - you won't want to miss this event, so check back for updated registration information as it becomes available

ICE 2009 SB853 CALIFORNIA LANGUAGE ASSISTANCE PROGRAM (LAP) PROVIDER GROUP TRAINING WEBINAR AUDIO PODCAST NOW AVAILABLE FOR PURCHASE - On April 14, 2009, the ICE Cultural & Linguistic Services Team conducted a webinar to provide a review of the California law (SB 853) and its accompanying regulations that require that health plans establish and support a Language Assistance Program (LAP) for enrollees that are limited English proficient (LEP) that went into effect on January 1, 2009. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 SB853 California Language Assistance Program (LAP) Provider Group Training Webinar Audio Podcast

ICE 2009 SERVICE DENIAL COMMERCIAL 101 UM TRAINING WEBINAR AUDIO PODCAST NOW AVAILABLE FOR PURCHASE - On April 22, 2009, the ICE Service Denial Standardization Team conducted a Commercial 101 UM training webinar to provide attendees with detailed knowledge of the recent changes to templates, timeliness standards and updates from regulatory and accreditation bodies. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 Service Denial Commercial 101 UM Training Webinar Audio Podcast