Welcome to the online home of the Health Industry Collaboration Effort, Inc. (ICE). ICE is a volunteer, multi-disciplinary team of providers, health plans, associations, state and federal agencies and accrediting bodies working collaboratively to improve health care regulatory compliance through education of the public. ICE volunteers include interested individuals from across the nation.

SAVE THE DATES!! The ICE 2010 Annual Conference will be held on December 6 & 7 at the Hyatt Regency Hotel in San Francisco, CA. The conference will once again be held in conjunction with the Centers for Medicare & Medicaid Services (CMS). Registration will be opening in the summer - you won't want to miss this event, so check back for updated registration information as it becomes available.

ICE 2009 ANNUAL CONFERENCE INFORMATION POSTED - The 2009 Annual Conference presentations and speaker bios are posted on the ICE web site and can be accessed via the following link: ICE 2009 Annual Conference Presentations. Audio podcasts of these sessions can be accessed via the following link as they become available: ICE 2009 Annual Conference Audio Podcasts

ICE 2009 SERVICE DENIAL MEDICARE 101 UM TRAINING WEBINAR AUDIO PODCAST NOW AVAILABLE FOR PURCHASE - On October 30, 2009, the ICE Service Denial Standardization Team conducted a Medicare 101 UM training webinar to provide attendees with detailed knowledge of templates, timeliness standards and showcase updates from regulatory and accreditation bodies. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 Service Denial Medicare 101 UM Training Webinar Audio Podcast

ICE 2009 CREDENTIALING STANDARDS TRAINING WEBINAR AUDIO PODCASTS NOW AVAILABLE FOR PURCHASE - The ICE Credentialing Shared Audit Policy Team conducted two training webinars in July, one session specific to health plans and the other session specific to provider organizations. The sessions provided attendees with detailed knowledge of the ICE 2009 Credentialing Audit Tool and the shared credentialing program, as well as updates from all appropriate regulatory bodies (e.g., NCQA, CMS, etc.). ICE is pleased to announce that audio podcasts of these webinars are now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 Credentialing Standards Training Webinar Audio Podcasts

ICE 2009 SB853 CALIFORNIA LANGUAGE ASSISTANCE PROGRAM (LAP) PROVIDER GROUP TRAINING WEBINAR AUDIO PODCAST NOW AVAILABLE FOR PURCHASE - On April 14, 2009, the ICE Cultural & Linguistic Services Team conducted a webinar to provide a review of the California law (SB 853) and its accompanying regulations that require that health plans establish and support a Language Assistance Program (LAP) for enrollees that are limited English proficient (LEP) that went into effect on January 1, 2009. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 SB853 California Language Assistance Program (LAP) Provider Group Training Webinar Audio Podcast

ICE 2009 SERVICE DENIAL COMMERCIAL 101 UM TRAINING WEBINAR AUDIO PODCAST NOW AVAILABLE FOR PURCHASE - On April 22, 2009, the ICE Service Denial Standardization Team conducted a Commercial 101 UM training webinar to provide attendees with detailed knowledge of the recent changes to templates, timeliness standards and updates from regulatory and accreditation bodies. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2009 Service Denial Commercial 101 UM Training Webinar Audio Podcast