Welcome to the online home of the Health Industry Collaboration Effort, Inc. (ICE). ICE is a volunteer, multi-disciplinary team of providers, health plans, associations, state and federal agencies and accrediting bodies working collaboratively to improve health care regulatory compliance through education of the public. ICE volunteers include interested individuals from across the nation.

ICE SERVICE DENIAL STANDARDIZATION TEAM 2012 TRAINING WEBINARS / REGISTRATION IS NOW OPEN! Registration is now open for these two training webinars being offered in June:

ICE 2012 Service Denial Team Commercial Denial Reason Focus Training Webinar on Tuesday, June 12, 2012, from 10:00 - 11:00 a.m. (PT) OR Wednesday, June 13, 2012, from 2:00 - 3:00 p.m. (PT) (the sessions are identical, so you only need to attend one session on the date of your choice, not both). For more information and to register, please visit our online registration site: ICE 2012 Service Denial Team Commercial Denial Reason Focus Training Webinar

ICE 2012 Service Denial Team Medicare Simplified Language in Enrollee Notices Training Webinar on Tuesday, June 19, 2012, from 10:00 - 11:00 a.m. (PT) OR Wednesday, June 20, 2012, from 2:00 - 3:00 p.m. (PT) (the sessions are identical, so you only need to attend one session on the date of your choice, not both). For more information and to register, please visit our online registration site: ICE 2012 Service Denial Standardization Team Medicare Simplified Language in Enrollee Notices Training Webinar

ICE 2012 Annual Conference - SAVE THE DATES!! The ICE 2012 Annual Conference will be held on December 3 & 4 at the Hyatt Regency Hotel in San Francisco, CA. The conference will once again be held in conjunction with the Centers for Medicare & Medicaid Services (CMS): Click here for more information on the conference, including how to get an exhibitor/sponsor prospectus.

ICE 2011 Annual Conference Presentations / Audio Podcasts - Click here to view all of the presentations from the November conference. You can also download the audio podcasts from these sessions as they become available by clicking on the "Podcasts" tab above.

Centers for Medicare & Medicaid Services (CMS) Health Plan Management System (HPMS) Memos - ICE is now posting these memos as an FYI for ICE participants. Click here to access them. ICE will make best efforts to post the memos in a timely manner; however, ICE should not be used as the definitive source for this information.

ICE 2011 QI/UM Required Reports Team Training Webinar Audio Podcast Now Available For Purchase - The ICE QI/UM Required Reports Team conducted a training webinar in July that provided guidance for understanding and using the UM Workplan template in reporting PMG/IPA information for Complex Case Management and Special Needs Plans (SNP) activities. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2011 QI/UM Required Reports Team Training Webinar Audio Podcast

ICE 2011 Credentialing Standards Training Webinar Audio Podcast Now Available For Purchase - The ICE Credentialing Shared Audit Policy Team conducted a training webinar in June that provided attendees with an overview of credentialing hot topics and areas of interest identified throughout the past year. ICE is pleased to announce that an audio podcast of this webinar is now available for purchase and download from our web site. Click on the following link for more information: ICE 2011 Credentialing Standards Training Webinar Audio Podcast