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Looking for an approved ICE document/template? They can be found in the Approved ICE Documents folder - click here for a list of available documents for each ICE team: APPROVED ICE DOCUMENTS.

Past Training Workshops and Materials

2003 Training Presentations / Materials

2005 Claims and Disputes Fall Training Seminar

2006 Utilization Management Workshop Information/Materials

2006-02 Expedited Appeal Training - by QIO Lumetra

2007 Credentialing Training Seminar

2008 Credentialing Standards Training Webinars

2009 Credentialing Standards Training Webinar

2009 SB853 California Language Assistance Program (LAP) Provider Group Training Webinar

2009 Service Denial Standardization Team Commercial 101 Training Webinar

2009 Service Denial Standardization Team Medicare 101 Training Webinar

	Adobe Acrobat File
	Microsoft Word File
	Microsoft Excel File
	Microsoft PowerPoint File
	Zipped File
	Unknown File Type

Many Library documents are in Adobe Acrobat format. If you do not have Acrobat you may download it here.

To download a document, right-click the document title and select "Save Target As..." (or the equivalent). You may left-click a document to open it in your browser. Note: Opening a Microsoft Office document in your browser may trigger a known issue that causes a password prompt to appear for non-password protected documents. Information from Microsoft about how to resolve this issue on your computer is available here, here, and here.