ICE Podcasts

Download session audio (MP3 format) and slides (PDF format) from past ICE conferences and training sessions from this page. For more information about Podcasts and how to use these files, review our Podcast Tutorial

2012 ICE Conference Podcasts

ICE Service Denial Standardization Team/Appeals & Grievances Team Service Denial Processes
Download Audio (MP3 - 1:19 - 36 MB) | Download Slides (PDF - <1 MB)
Posted 2/14/2012

State of the Medicare Advantage Program
Download Audio (MP3 - 0:56 - 26 MB) | Download Slides (PDF - <1 MB)
Posted 2/14/2012

Association Panel: The 2012 Legislative Session In Review
Download Audio (MP3 - 0:51 - 23 MB) | Download Slides (PDF - <1 MB)
Posted 2/14/2012

Best Practices from 2012 Program Audits
Download Audio (MP3 - 0:38 - 17 MB) | Download Slides (PDF - <1 MB)
Posted 2/14/2012

Brent Barnhart Keynote - DMHC Update - Preparing for 2014
Download Audio (MP3 - 0:35 - 16 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012

ICE Credentialing Shared Audit Team
Download Audio (MP3 - 0:56 - 26 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012

California’s Coordinated Care Initiative
Download Audio (MP3 - 0:53 - 24 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012

Risk Adjustment Part 1 - Beyond Risk Adjustment Data Validation (RADV)
Download Audio (MP3 - 1:18 - 36 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012
Sponsored by Optum

Risk Adjustment Part 2 - Will Your Bottom Line Take a Hit?
Download Audio (MP3 - 1:07 - 31 MB) | Download Slides (PDF - 1 MB)
Posted 2/10/2012
Sponsored by Clear Vision Information Systems

Dr. John Jenrette Keynote - Lessons Learned as a Pioneer ACO
Download Audio (MP3 - 0:44 - 20 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012

Danielle Moon - CMS Central Office Keynote
Download Audio (MP3 - 0:37 - 17 MB)
Posted 2/10/2012

David Sayen - CMS Regional Office Keynote
Download Audio (MP3 - 0:50 - 28 MB) | Download Slides (PDF - <1 MB)
Posted 2/10/2012

John Gorman Keynote - Outlook for Health Reform and and Government Health Programs
Download Audio (MP3 - 1:08 - 31 MB) | Download Slides (PDF - 2 MB)
Posted 1/10/2012

Jane Ogle DMHC Keynote - An Overview of the Managed Care Delivery System and Key Strategic Initiatives
Download Audio (MP3 - 0:33 - 15 MB) | Download Slides (PDF - < 1 MB)
Posted 1/10/2012

MAXIMUS Appeals
Download Audio (MP3 - 0:57 - 30 MB) | Download Slides (PDF - 1.5 MB)
Posted 1/10/2012

ICE Cultural and Linguistic (C & L) Services Team: Development of Online Cultural Competency Training Modules for Providers and Office Staff
Download Audio (MP3 - 1:11 - 33 MB) | Download Slides (PDF - < 1 MB)
Posted 1/10/2012

2011 ICE Conference Podcasts

Quality Presentation
Download Audio (MP3 - 0:38 - 18 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

Provider Payment Dispute Resolution for Non-Contracted Providers
Download Audio (MP3 - 1:16 - 35 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

ICE Utilization Management (UM) Shared Audit Team
Download Audio (MP3 - 1:01 - 28 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

Business Function Monitoring Analysis
Part 1: Download Audio (MP3 - 0:51 - 24 MB) | Part 2: Download Audio (MP3 - 1:00 - 28 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

ICE Credentialing Shared Audit Team
Download Audio (MP3 - 1:01 - 28 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

Association Policy Panel
Download Audio (MP3 - 1:00 - 28 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

DMHC Timely Access to Health Care Services Regulations - Annual Plan Reporting
Download Audio (MP3 - 0:46 - 21 MB) | Download Slides (PDF - 1 MB)
Posted 2/3/2012

ICE DMHC Timely Access to Health Care Services Regulations Team - Lessons Learned
Download Audio (MP3 - 0:53 - 24 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012

ICE RADAR Team - Risk Adjustment Part 1
Download Audio (MP3 - 1:13 - 33 MB) | Download Slides (PDF - <1 MB)
Posted 2/3/2012
Sponsored by Optum

ICE RADAR Team - Risk Adjustment Part 2
Download Audio (MP3 - 1:13 - 33 MB) | Download Slides (PDF - 1.5 MB)
Posted 2/3/2012
Sponsored by CV Infosys

John Gorman Keynote - Austerity and Accountability in Government Programs
Download Audio (MP3 - 1:18 - 36 MB) | Download Slides (PDF - 5.5 MB)
Posted 1/10/2012

Brent Barnhart Keynote - Department of Managed Health Care
Download Audio (MP3 - 0:40 - 18 MB) | Download Slides (PDF - <1 MB)
Posted 1/10/2012

David Sayen Keynote - Improving Population Health - Medicare 2.0
Download Audio (MP3 - 0:32 - 14.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/10/2012

Danielle Moon Keynote - The State of Medicare Advantage
Download Audio (MP3 - 0:54 - 26.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/10/2012

2010 ICE Conference Podcasts

John Gorman Keynote
Download Audio (MP3 - 1:18 - 18 MB) | Download Slides (PDF - 2.25 MB)
Posted 2/9/2011

Credentialing
Download Audio (MP3 - 1:07 - 15 MB) | Download Slides (PDF - <1 MB)
Posted 2/9/2011

Herb Schultz Keynote
Download Audio (MP3 - 0:48 - 11 MB) | No Slides Available
Posted 2/9/2011

Association Panel
Download Audio (MP3 - 1:03 - 15 MB) | Download Slides (PDF - <1 MB)
Posted 2/9/2011

Risk Adjustment Parts 1 & 2
Download Part 1 Audio (MP3 - 0:49 - 11.5 MB) | Download Part 2 Audio (MP3 - 0:49 - 20 MB) | Download Slides (PDF - <1 MB)
Sponsored by CV Infosys
Sponsored by Outcomes Health Information Solutions
Posted 2/9/2011

ICE Service Denial Standardization (SDS) Team - 2010 Legislative Updates
Download Part 1 Audio (MP3 - 0:40 - 9 MB) | Download Part 2 Audio (MP3 - 0:50 - 12 MB) | Download Slides (PDF - <1 MB)
Posted 2/28/2011

ICE - DMHC Timely Access to Health Care Services Regulations Team - Application and Implementation
Download Audio (MP3 - 1:17 - 18 MB) | Download Slides (PDF - <1 MB)
Posted 2/28/2011

ICE MAPD Special Needs Plans (SNP) Team
Download Part 1 Audio (MP3 - 0:35 - 8 MB) | Download Part 2 Audio (MP3 - 0:52 - 12 MB) | Download Slides (PDF - <1 MB)
Posted 2/28/2011

CMS Central Office Keynote
Download Audio (MP3 - 0:30 - 6.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/28/2011

CMS Star Rating Program
Download Audio (MP3 - 0:40 - 9 MB) | Download Slides (PDF - <1 MB)
Sponsored by Dynamic Healthcare Systems
Posted 2/9/2011

Compliance Program
Download Audio (MP3 - 1:07 - 15 MB) | Download Slides (PDF - <1 MB)
Posted 2/9/2011

Special Needs Plans (SNPs) / Model of Care
Download Audio (MP3 - 0:33 - 8 MB) | Download Slides (PDF - <1 MB)
Posted 2/9/2011

2009 ICE Conference Podcasts

ICE Credentialing Shared Audit Process - Review & Updates
Download Audio (MP3 - 1:18 - 18 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

ICE Service Denial Standardization Team - Crafting a Denial Determination Response
Download Audio (MP3 - 1:06 - 15 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

Marketing Surveillance
Download Audio (MP3 - 0:48 - 11 MB) | Download Slides (PDF - <1 MB)
Posted 3/10/2010

Keynote: The Regulator’s View - Where Do We Go From Here?
Download Audio (MP3 - 0:33 - 7.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/23/2010

Compliance & Monitoring
Download Audio (MP3 - 0:56 - 13 MB) | Download Slides (PDF - <2.5 MB)
Posted 2/23/2010

Applications
Download Audio (MP3 - 0:48 - 11 MB) | Download Slides (PDF - <1 MB)
Posted 2/23/2010

ICE Claims Standardization Team - Updates & Processing PDRs
Download Audio (MP3 - 1:04 - 26 MB) | Download Slides (PDF - <2.5 MB)
Posted 2/23/2010

Association Policy Panel with CAHP, CHA, and CAPG
Download Audio (MP3 - 0:45 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 2/8/2010

Keynote - California’s Health Information Technology and Exchange Strategic Plan; Implications for Physicians and Plans
Download Audio (MP3 - 0:43 - 10 MB) | Download Slides (PDF - 1 MB)
Posted 2/8/2010

DMHC Timely Access to Health Care Services Regulations
Download Audio (MP3 - 0:57 - 13 MB) | Download Slides (PDF - <1 MB)
Posted 2/8/2010

Keynote - CMS Central Office
Download Audio (MP3 - 0:54 - 12 MB) | No Slides
Posted 2/8/2010

Keynote - Winning Strategies for Medicare Advantage and Part D in the Obama Era
Download Audio (MP3 - 1:06 - 15 MB) | Download Slides (PDF - 2.5 MB)
Posted 1/19/2010

ICE Cultural & Linguistic Services Team - DMHC Language Assistance Program Regulations - What’s Next?
Download Audio (MP3 - 0:41 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 1/19/2010

Risk Adjustment Parts 1 & 2
Download Part 1 Audio (MP3 - 0:51 - 12 MB) | Download Part 2 Audio (MP3 - 0:47 - 11 MB) | Download Slides (PDF - 2 MB)
Sponsored by CV Infosys
Posted 1/13/2010

Risk Adjustment Data Validation Parts 1 & 2
Download Part 1 Audio (MP3 - 0:50 - 11 MB) | Download Part 2 Audio (MP3 - 1:03 - 14 MB) | Download Slides (PDF - <1 MB)
Sponsored by Ingenix
Posted 1/13/2010

2008 ICE Conference Podcasts

Keynote Presentation - Winning Strategies in the MIPPA Era
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/23/2008

Risk Adjustment Parts 1 & 2
Download Part 1 Audio (MP3 - 13 MB) | Download Part 2 Audio (MP3 - 18 MB) | Download Slides (PDF - 1 MB)
Sponsored by Ascender Software
Posted 12/23/2008

Association Panel - 2008 Legislative Session in Review
Download Audio (MP3 - 12.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

CMS Regional Keynote
Download Audio (MP3 - 6 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

DMHC Keynote
Download Audio (MP3 - 13.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

Medicare Advantage and Prescription Drug Program Compliance Standards
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - <1 MB)
Posted 1/18/2009

Medicare Advantage Compliance Landmines - MIPPA and Beyond
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

CMS Central Office Keynote
Download Audio (MP3 - 12.5 MB)
Posted 2/11/2009

Cultural and Linguistics Services
Download Audio (MP3 - 18.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Appeals and Grievances Jeopardy
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Service Denial Standardization
Download Part 1 Audio (MP3 - 10.5 MB) | Download Part 2 Audio (MP3 - 13.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

Medicare Improvements for Patients and Providers Act (MIPPA)
Download Audio (MP3 - 16 MB) | Download Slides (PDF - <1 MB)
Posted 2/11/2009

CMS Auditing & Monitoring
Download Part 1 Audio (MP3 - 16.5 MB) | Download Part 2 Audio (MP3 - 9 MB) | Download Slides (PDF - <1 MB)
Sponsored by Gorman Health Group
Posted 2/11/2009

2008 CMS Training Podcasts

Support Materials:

Resources Manual (PDF - 1.5 MB)
Checklists for Document Case Files (Word - <1 MB)
MA Retro Checklist (Word - <1 MB)
Model P&P Listing (Word - <1 MB)
PDP Retro Checklist (Word - <1 MB)

Sessions:

Part C Claims, Appeals, and Grievances
Download Part 1 Audio (MP3 - 18 MB) | Download Part 2 Audio (MP3 - 10 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Enrollment & Disenrollment
Download Part 1 Audio (MP3 - 10 MB) | Download Part 2 Audio (MP3 - 13 MB) | Download Slides (PDF - 0.25 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Internal Compliance
Download Part 1 Audio (MP3 - 16 MB) | Download Part 2 Audio (MP3 - 5.5 MB) | Download Slides (PDF - 2 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Part D Compliance
Download Part 1 Audio (MP3 - 12 MB) | Download Part 2 Audio (MP3 - 8 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

Quality Review
Download Part 1 Audio (MP3 - 10.5 MB) | Download Part 2 Audio (MP3 - 12.5 MB) | Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008

2007 ICE Conference Podcasts

Credentialing Part 1
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Credentialing Part 2
Download Audio (MP3 - 12.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

CMS Central Office Keynote - Compliance and Plan Management in the Post-MMA Implementation Period
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Association Panel
Download Audio (MP3 - 14 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008

Keynote Presentation - New Realities in Medicare Part D
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 2 MB)
Posted 2/15/2008

Medicare Prescription Drug Panel
Download Audio (MP3 - 14.5 MB) | Download Slides (PDF - 2.25 MB)
Sponsored by Takeda Pharmaceuticals North America, Inc.
Posted 2/15/2008

Claims
Download Audio (MP3 - 13.5 MB) | Download Slides (PDF - 1 MB)
Sponsored by iCodify/Melissa Ferron Healthcare Consulting
Posted 2/11/2008

Cultural & Linguistic Services (California DMHC Language Assistance Program Regulations)
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .25 MB)
Sponsored by Clear Vision Information Systems
Posted 2/11/2008

Medicare Advantage and Part D Enrollment
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .5 MB)
Sponsored by Novartis Pharmaceuticals Corporation
Posted 2/11/2008

Medicare Advantage Marketing
Download Audio (MP3 - 6 MB) | Download Slides (PDF - .25 MB)
Sponsored by WellCare Health Plans
Posted 2/11/2008

Notification of Hospital Discharge Appeal Rights Implementation
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 1.5 MB)
Sponsored by NextGen Healthcare Information Systems, Inc.
Posted 1/22/2008

DMHC Keynote - ICE, The Key Piece
Download Audio (MP3 - 11 MB) | Download Slides (PDF - 2 MB)
Posted 1/22/2008

Risk Adjustment Panel Discussion Part 1
Download Audio (MP3 - 15 MB) | Download Slides (PDF - 1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008

Risk Adjustment Panel Discussion Part 2
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008

CMS Central Office Keynote - 2008 Part D Plans
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/15/2008

Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 1
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by Ascender Software
Posted 1/8/2008

Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 2
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 2 MB)
Sponsored by Ascender Software
Posted 1/8/2008

Medicare 101 Part D Compliance Seminar - Internal Monitoring for Improved Compliance
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by PCG Software
Posted 1/8/2008

2006 ICE Conference Podcasts

Claims
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 1 MB)
Posted 1/17/2007

Association Panel
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 2.5 MB)
Posted 1/17/2007

Risk Adjustment
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 11 MB)
Posted 1/9/2007

DMHC Keynote
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1 MB)
Posted 1/9/2007

Challenges to New Models with John Gorman
Download Audio (MP3 - 16.5 MB) | Download Slides (PDF - .5 MB)
Posted 1/2/2007

Sales and Marketing with Brokers
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/2/2007

CMS Central Office Keynote
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007

Part D Enrollment
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007

CMS Regional Keynote
Download Audio (MP3 - 6 MB) | No Slides
Posted 12/27/2007

Special Needs Plans Panel Part 1
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/12/2007

Special Needs Plans Panel Part 2
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/12/2007

Part D Panel
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/5/2007

Part D Appeals
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1.2 MB)
Posted 12/5/2007