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ICE Podcasts 
Download session audio (MP3 format) and slides (PDF format) from the 2006 and 2007 ICE conferences and the 2008 CMS training from this page. You can subscribe to receive the audio and slides automatically in your pod catcher software as they are released using the RSS link.
Because MP3 is a widely implemented audio format you have multiple options for listening to the audio once you have downloaded it:
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We value your feedback. Please contact us at media@iceforhealth.org with comments, issues, and suggestions.
2008 CMS Training Podcasts
Support Materials:
Sessions:
Part C Claims, Appeals, and Grievances
Presenters: Ginnie Brooks, Max Wong, Kaihe Akahane, Delain Rajczyk, Jullin Kwok, Rachael Whang
Download Part 1 Audio (MP3 - 18 MB)
Download Part 2 Audio (MP3 - 10 MB)
Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008
Enrollment & Disenrollment
Presenters: Jeff Maready and John Muglia
Download Part 1 Audio (MP3 - 10 MB)
Download Part 2 Audio (MP3 - 13 MB)
Download Slides (PDF - 0.25 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008
Internal Compliance
CMS Presenters: Ayanna Busby-Jackson, Deanna Gee, Shirley Jih, Nicole Edwards, Gregory Snyder
Health Plan Presenters:
David Hu, Medicare Compliance Officer - CIGNA Healthcare of Arizona, Inc.
Marcella Jordan, Director Medicare & Federal Programs Compliance - Kaiser Foundation Health Plan, Inc.
Kerry Slinkard, Manager National Medicare Compliance - Kaiser Foundation Health Plan, Inc.
Mike Myers, President & CEO - GEMCare Health Plan
Download Part 1 Audio (MP3 - 16 MB)
Download Part 2 Audio (MP3 - 5.5 MB)
Download Slides (PDF - 2 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008
Part D Compliance
Presenters: Lucy Saldana, Marie Fong, Diane Teakle, Kirk Sadur, Julia Cohen
Download Part 1 Audio (MP3 - 12 MB)
Download Part 2 Audio (MP3 - 8 MB)
Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008
Quality Review
Presenters: Karen Ng, Amma Opong-Mesah, Gretchen Kane, Ernest Tai, Patricia Hokenson
Download Part 1 Audio (MP3 - 10.5 MB)
Download Part 2 Audio (MP3 - 12.5 MB)
Download Slides (PDF - 0.5 MB)
Sponsored by Gorman Health Group
Posted 4/7/2008
2007 ICE Conference Podcasts
Credentialing Part 1
Presenters:
Angela Ross - HC QM Project Manager - Aetna
Kywana Stevenson - Credentialing Department Supervisor - EPIC Management
Kris Simmons - Credentialing Manager - Health Net of Arizona
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008
Credentialing Part 2
Presenters:
Angela Ross - HC QM Project Manager - Aetna
Kywana Stevenson - Credentialing Department Supervisor - EPIC Management
Kris Simmons - Credentialing Manager - Health Net of Arizona
Download Audio (MP3 - 12.5 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008
CMS Central Office Keynote - Compliance and Plan Management in the Post-MMA Implementation Period
Presenter:
David Lewis - Director, Medicare Advantage Group, CMS Central Office
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008
Association Panel
Presenters:
Dietmar Grellmann - Sr. VP Managed Care & Professional Services - California Hospital Association
Gretchen Lachance - VP Legal & Regulatory Affairs - California Association of Health Plans
Bill Barcelona - VP Government Affairs - California Association of Physician Groups
Download Audio (MP3 - 14 MB) | Download Slides (PDF - <1 MB)
Posted 2/20/2008
Keynote Presentation - New Realities in Medicare Part D
Presenter:
John Gorman - Chief Executive Officer, Gorman Health Group
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 2 MB)
Posted 2/15/2008
Medicare Prescription Drug Panel
Presenters:
Lucy Saldana - Pharmacist Consultant - CMS Regional Office
Dawn Becker-Ellison - Medicare Management Coordinator - Blue Shield of California
Claudette Bonvie - Pharmacy Medicare Operations Manager - Kaiser Permanente
Doug Hillblom - Director of Professional and Pharmacy Policy - Prescription Solutions
Michael Negrete - Vice President of Professional Affairs - Pharmacy Foundation of California
Download Audio (MP3 - 14.5 MB) | Download Slides (PDF - 2.25 MB)
Sponsored by Takeda Pharmaceuticals North America, Inc.
Posted 2/15/2008
Claims
Presenters:
Mary Stokes - Manager, Claims Services - Molina HealthCare
Marty Astor - Director of Claims - Bristol Park Medical Group
Phyllis Kerk - Director of Provider Audit - Pacificare/United Healthcare
Download Audio (MP3 - 13.5 MB) | Download Slides (PDF - 1 MB)
Sponsored by iCodify/Melissa Ferron Healthcare Consulting
Posted 2/11/2008
Cultural & Linguistic Services (California DMHC Language Assistance Program Regulations)
Presenters:
Keith Pugliese - Director, Government Affairs & Compliance - Brown & Toland
Diana M. Carr - C&L Services Medical Anthropologist - Health Net
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .25 MB)
Sponsored by Clear Vision Information Systems
Posted 2/11/2008
Medicare Advantage and Part D Enrollment
Presenter:
Jeff Maready - Health Insurance Specialist - CMS Division of Enrollment & Eligibility Policy
Download Audio (MP3 - 18 MB) | Download Slides (PDF - .5 MB)
Sponsored by Novartis Pharmaceuticals Corporation
Posted 2/11/2008
Medicare Advantage Marketing
Presenter:
Camille Brown - Health Insurance Specialist - CMS Medicare Advantage Group, Division of Plan Policy
Download Audio (MP3 - 6 MB) | Download Slides (PDF - .25 MB)
Sponsored by WellCare Health Plans
Posted 2/11/2008
Notification of Hospital Discharge Appeal Rights Implementation
Presenters:
Tim Roe - Medicare Managed Care Appeals Analyst - CMS CBC
Donna McIver - Appeals Manager, Lumetra
Patricia Hokenson - Nurse Consultant, CMS Region IX
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 1.5 MB)
Sponsored by NextGen Healthcare Information Systems, Inc.
Posted 1/22/2008
DMHC Keynote - ICE, The Key Piece
Presenter:
Cindy Ehnes - Director, California Department of Managed Health Care (DMHC)
Download Audio (MP3 - 11 MB) | Download Slides (PDF - 2 MB)
Posted 1/22/2008
Risk Adjustment Panel Discussion Part 1
Presenters:
Pam Leal - Vice President, Ingenix/UnitedHealthcare
Zachary Gerbarg - Principal, Eagle Medical Management
Donovan Ayers - Vice President of Regulatory Compliance, Clear Vision Information Systems
Download Audio (MP3 - 15 MB) | Download Slides (PDF - 1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008
Risk Adjustment Panel Discussion Part 2
Presenters:
Connie Snyder - Vice President, HMO California
Pam Klugman - VP & COO, Clear Vision Information Systems
Yvonne Sonnenberg - Executive Director, Empire Physicians Medical Group
Download Audio (MP3 - 10 MB) | Download Slides (PDF - <1 MB)
Sponsored by The Coding Source, LLC
Posted 1/15/2008
CMS Central Office Keynote - 2008 Part D Plans
Presenter:
Cynthia Tudor - Director, Medicare Advantage Group, CMS Central Office
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/15/2008
Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 1
Panelists:
Barbara Weller - Branch Manager, Division of Medicare Health Plan Operations
Julie Mason - Managed Care Specialist, CMS Region IX
Greg Snyder - Regional Plan Manager, CMS Region IX
Ayanna Busby-Jackson - Health Insurance Specialist, CMS Region IX
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by Ascender Software
Posted 1/8/2008
Medicare 101 Part C Compliance Seminar - Internal Monitoring for Improved Compliance Part 2
Panelists:
Barbara Weller - Branch Manager, Division of Medicare Health Plan Operations
Patricia Hokenson - Nurse Consultant, CMS Region IX
Laura Stewart - Nurse Consultant, CMS Region IX
Michael Myers - President & CEO, GEMCare Health Plan
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 2 MB)
Sponsored by Ascender Software
Posted 1/8/2008
Medicare 101 Part D Compliance Seminar - Internal Monitoring for Improved Compliance
Panelists:
MaryAnn Grandlich - Manager, Medicare Health Plans Branch, CMS Region IX
Steven Hoban - Health Insurance Specialist, CMS Region IX
Diane Teakle - Health Insurance Specialist, CMS Region IX
Kirk Sadur - Health Insurance Specialist, CMS Region IX
Julia Cohen - Health Insurance Specialist, CMS Region IX
Download Audio (MP3 - 12 MB) | Download Slides (PDF - <1 MB)
Sponsored by PCG Software
Posted 1/8/2008
2006 ICE Conference Podcasts
Claims
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 1 MB)
Posted 1/17/2007
Association Panel
Download Audio (MP3 - 13 MB) | Download Slides (PDF - 2.5 MB)
Posted 1/17/2007
Risk Adjustment
Download Audio (MP3 - 18 MB) | Download Slides (PDF - 11 MB)
Posted 1/9/2007
DMHC Keynote
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1 MB)
Posted 1/9/2007
Challenges to New Models with John Gorman
Download Audio (MP3 - 16.5 MB) | Download Slides (PDF - .5 MB)
Posted 1/2/2007
Sales and Marketing with Brokers
Download Audio (MP3 - 12 MB) | Download Slides (PDF - 1 MB)
Posted 1/2/2007
CMS Central Office Keynote
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007
Part D Enrollment
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 1 MB)
Posted 12/27/2007
CMS Regional Keynote
Download Audio (MP3 - 6 MB) | No Slides
Posted 12/27/2007
Special Needs Plans Panel Part 1
Download Audio (MP3 - 11.5 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/12/2007
Special Needs Plans Panel Part 2
Download Audio (MP3 - 14 MB) | Download Slides (PDF - 1 MB)
Posted 12/12/2007
Part D Panel
Download Audio (MP3 - 17 MB) | Download Slides (PDF - 3.5 MB)
Posted 12/5/2007
Part D Appeals
Download Audio (MP3 - 10 MB) | Download Slides (PDF - 1.2 MB)
Posted 12/5/2007
We will release additional audio from other ICE events in the future. Subscribe to the podcast to receive them automatically.
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