Health Industry Collaboration Effort

Robert Williams
Team Co-Leader
Molina Healthcare
Director, Appeals & Grievances
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Robert Williams serves as the Director of Appeals & Grievances at Molina Healthcare, providing strategic direction and leadership across a multi-state, multi-product region encompassing Medicaid, Marketplace, and MMP. Robert's primary focus is on reducing risks of non-compliance and refining operational effectiveness and efficiency. He achieves these goals through integrated quality assurance, technical enhancements, and process improvements designed to simplify, standardize, and streamline business operations. Robert brings a wealth of experience in operations and compliance, with strong proficiency in the regulations established by the Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies such as the Department of Health Care Services (DHCS) and the Department of Managed Health Care (DMHC). He holds a degree in Psychology and a certificate in Lean Six Sigma Green Belt (LSSGB), demonstrating commitment to optimizing business processes for improved performance.