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Looking for an approved ICE document/template? They can be found in the Approved ICE Documents folder - click here for a list of available documents for each ICE team: APPROVED ICE DOCUMENTS.

ICE documents can be altered for use by organizations/other regions as needed; however, the ICE logo/any ICE references should be removed if the document is not being used in its original format. Documents available within the Library are intended to be used as printed documents. To the extent such documents are used digitally, it shall be the user's responsibility to ensure their use of the documents adheres to the accessibility standards applicable to their organization.


ICE is a voluntary 501(c)3 organization that includes participation by and advice from accrediting and regulatory agencies. The goal of ICE work products is to offer ICE participating organizations standardized tools and best practices toward optimizing efficiencies to implement health industry requirements. ICE heeds feedback from accrediting and regulatory agency partners regarding ICE work products; however, ICE does not obtain official regulatory approval for its work products. As such, ICE work products are not to be considered exempt from any approval process required by regulatory agencies.


ICE Team Folders Working Documents

 Click to open category ICE Appeals & Grievances Improvement Team  
 Click to open category ICE C&L (Cultural & Linguistics) Team - Main  
 Click to open category ICE Claims Standardization Team - Main  
 Click to open category ICE Contracting & Compliance Team - Main  
 Click to open category ICE Contracting & Compliance Team Coded DOFR Workgroup  
 Click to open category ICE Contracting & Compliance Team IT Systems Integrity Workgroup  
 Click to open category ICE Credentialing Shared Audit Policy Team - Main / California  
 Click to close category ICE Credentialing Shared Audit Policy Team - Main / Mid-Atlantic  
     Click to open category 2020-02 Meeting Materials
     Click to open category 2020-04 Meeting Materials
     Click to open category 2020-08 Meeting Materials
     Click to close category Click to Download All Documents in Subfolder 2020-10 Meeting Materials
       File   Upload   Review
  Title     Size   Date   Date
 01_ICE MA_Policy Meeting Agenda_102320   106 KB   10/16/2020   
 02_ICE_MA Policy Team_Draft_Minutes_082820   124 KB   10/16/2020   
 03_2021_ICE MA_Shared_Audit_Policy_Team_Summary_of_Changes to Documents   34 KB   10/16/2020   
 04_Redline_2021_ICE_MA_Accredited_Shared_Audit_Tool_101620   149 KB   10/16/2020   
 05_Redline_2021_ICE_MA_Shared_Audit_Tool_101620   149 KB   10/16/2020   
 06_Redline_2021_ICE_MA_Shared_Credentialing_Audit_Training_Tool_101620   728 KB   10/16/2020   
 07_Redline_2021_ICE__Annual_Desk_Top_Audit_Request_Letter_101620   61 KB   10/16/2020   
 08_Redline_2021_ICE_MA_Credentialing_SA_Policy_Team_Charter_2021   65 KB   10/16/2020   
 09_Redline_2021_ICE_MA_Desk_Audit_Process_101620   127 KB   10/16/2020   
 11_Redline_CE_MA_Cred_SA_Scheduling_Team_Business_Rules_Exhibit_A_101620   124 KB   10/16/2020   
 10_Redline_2021_ICE_MA_Interrater_Procedures_101620   50 KB   10/16/2020   
 12_Redline_ICE_MA_Credentialing_SA_Business_Rules_101620   96 KB   10/16/2020   
 13_MA_HealthPlan_Delegation_Audit_Release_letter_101620   797 KB   10/16/2020   
 14_Redline_ICE_MA_PrePosting_Letter_2021   844 KB   10/16/2020   
     Click to open category Team Charter
 Click to open category ICE Credentialing Shared Audit Policy Team - Main / Northwest  
 Click to open category ICE Credentialing Shared Audit Policy Team - Main / Texas  
 Click to open category ICE DMHC Access Regulations Team  
 Click to open category ICE DMHC Access Regulations Team Workgroup  
 Click to open category ICE Encounters Standardization Team  
 Click to open category ICE Pharmacy Regulations Team - CA  
 Click to open category ICE QI-UM Team - Main  
 Click to open category ICE RADAR (Risk Adjustment Data Acquisition & Reporting) Team - Main  
 Click to open category ICE Service Determination Standardization Team  
 Click to open category ICE UM Required Reports Team  

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