Privacy Notice


This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

How We Use Information

This online Privacy Notice explains how ICE collects, uses, shares and safeguards information on its websites and apps. We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies and other technologies.

We process data received about you on the legal basis of ICE's legitimate interests in providing our services, websites, and their functionality to you. Once collected, we may use your personal information for the following purposes:

Register you for programs and services you have requested;
Process, fulfill and follow up on your orders or membership application;
Provide access to articles, sample documents, podcasts and other content;
Answer your emails or on-line requests
Send information you request and verify your current information;
Send and process surveys;

Ensure the ICE sites are relevant to your needs;
Deliver ICE services such as training, newsletters, meetings or events;
Recommend content that suits you;
Alert you when fresh content is posted or released;
Invite you to join ICE or renew your membership;
Notify you about new products or services.

You can manage your account, limit alerts or opt-out of some or all future communications. When we contract with vendors to deliver emails to you on their behalf for a website Marketing and Advertising sponsorship, your email address and other personal information is not provided to the vendor.


In order to use certain aspects of this website, a user must first complete the registration process. During registration a user is required to give certain information (such as name, the name of your organization, city, state and email address). This information is used to contact you about the ICE teams and other information on our site in which you have expressed interest. At your option, you may also provide demographic information (such as street address, your title, your areas of interest, or telephone number) about yourself, but it is not required.

Conference / Webinar Registration

We request information from you on our registration form when signing up to attend an ICE conference or training webinar. To register, you must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to complete your registration. If we have trouble processing a registration, we'll use this information to contact you.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, unless we say so in this Privacy Notice, or at the point of submission of the information, when we in good faith believe the law requires it, or otherwise as necessary to fulfill your registration for ICE events or on a list of attendees, including your contact and other information, at the ICE Annual Conference provided to exhibitors / sponsors / conference attendees. Unless you ask us not to, we may contact you via email in the future to tell you about new features or changes to this privacy notice.

ICE also occasionally engages other companies to provide limited services on our behalf including, but not limited to, processing payment card transactions, packaging, mailing and delivering purchases, answering user questions about products or services, and user orders, consulting services, data modeling, session monitoring and website analytics, printing, sending postal mail and processing membership orders for products and services, and event registration, email distribution, website and systems hosting, and data storage. We only provide those companies with access to information as is required to deliver the service. They are prohibited from using that information for any other purpose. Except as described in this section, third parties may not collect personally identifiable information about your online activities over time or across different Web sites when you use our web sites. Certain information is shared with the American Medical Association to comply with their licensing requirements if you access the ICE Coded Division of Financial Responsibility (DOFR).

On occasion, ICE may disclose your personal information to a third party. Those circumstances include when:

(1) reasonably necessary to perform a service or deliver a product or publication or focus an offer specifically to you;
(2) authorized by you;
(3) permitted under this Privacy Notice;
(4) required by statute or regulation; or
(5) in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on ICE; (b) protect and defend the rights or property of ICE; (c) protect the personal safety of ICE personnel or members of the public in urgent circumstances; or (d) enforce ICE's Privacy Notice or Terms and Conditions.

If you do not want us to collect or process your personal information in ways described in the Terms and Conditions, the ICE Participation Guidelines and this Privacy Notice, you should end this session now and refrain from using our websites in the future.

As our organization, membership and benefits change from time to time, we expect this Privacy Notice to change as well. We reserve the right to amend the Privacy Notice at any time, for any reason. We will notify you as required by law, and indicate at the end of the Privacy Notice when the latest revisions occurred.

As we continue to develop our products or services, we might buy, sell or merge with other entities, including subsidiaries or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that ICE or substantially all of its assets are acquired, user information will of course be one of the transferred assets.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by logging into your ICE database profile or contacting us via the email address given on our websites:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.
  • Opt out of receiving ICE broadcast messages, team-specific broadcast messages, email, sponsor messages or document update notifications.


We take precautions to protect your information. When you submit sensitive information via the websites, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to our credit card processor in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The servers in which we store personally identifiable information are kept in a secure environment.

Many areas of ICE's websites require the use of a user ID and password as an additional security measure that helps protect your information. This security measure allows ICE to verify who you are, thereby allowing you access to your account information and preventing unauthorized access. You are responsible for maintaining the security of your user ID and password. Do not share it with others. When you have finished using a secure area of ICE's website, make sure you always click on the "Log Out" link which appears on every secure page. When you click on the "Log Out" link, it will end your secure session. No further secure transactions can be conducted without re-entering your user ID and password. You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential user ID or password.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, ICE cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. Email messages sent to or from a website may not be secure. Confidential information should not be sent by email. Site visitors sending email accept the risk that a third party may intercept email messages.

Cookies and Other Tracking Activities

We use cookies on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Two types of cookies are commonly used. A session cookie is created by a website when that website is accessed; that type of cookie is automatically deleted by closing the Web browser. A persistent cookie is a cookie that is stored on the hard drive of the user's computer for a period of time chosen by the website that set the cookie, usually for a number of years, unless the user deletes it manually. This notice distinguishes between short-lived cookies and long-lasting cookies. Short-lived cookies include all session cookies and those persistent cookies that are set to be stored for no more than one week. ICE-related websites may at times require users to accept short-lived cookies in order for the websites to function properly. Long-lasting cookies may be used on the site to track visitor practices to help determine which site features and services are most important and guide editorial direction. Other long-lasting cookies may make it possible for the user to access the site without requiring entry of a user name or password, allow the user to view different restricted areas of the site without reregistering, allow the user to personalize the site for future use and provide other features and benefits. Users who do not desire the functionality created by the long-lasting cookies can disable the long-lasting cookie function by disabling the long-lasting cookie function on their Web browser. Individuals can opt out of long-lasting cookie functions at any time.

Another way interactions with our sites are tracked is by leveraging HTML5 web storage within the user's browser (also known as local storage). Local storage is used to track the topics of information they view on the website. This information is used to provide a more personalized experience. Users who do not desire their local storage to be used may choose to adjust their web browser settings to disable local storage. This option is taken in some browsers by disabling the use of cookies. Blocking or rejecting cookies may prevent access to some features of the website. We also collect unique device identifiers and geolocation data related to devices that access the site, for use in analyzing visitor's practices and preferences. At this time, ICE's websites do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions. Activation of cookie blocking or Do Not Track settings in your browser, or other mechanisms that block cookies or other tracking technologies, will not affect the collection or use of personal information as outlined elsewhere in this Privacy Notice.

Cookies are essential for site administration and security. Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on Web pages. These images count the number of users who visit a page via links, an article or an email. A similar image, sometimes called a "spotlight tag," is used on Web pages where transactions take place. The spotlight tag collects numeric information, such as the dollar amount of an online purchase, to help us understand site usage and performance. We do not use any of these electronic images to collect personally identifiable information.

Email messages sent to you may contain "clear GIFs" or "Web beacons" or other tracking tools to measure the effectiveness of an alert, offer or opportunity so we know how to serve you better. We do not collect information that identifies you personally through "clear GIFs" or "Web beacons." You may refuse or remove the placement of these and other cookies by selecting the appropriate settings on your web browser or within your email client.

You should know that we cannot honor requests to Do Not Track website visitors. Activation of cookie blocking or Do Not Track settings in your browser, or other mechanisms that block cookies or other tracking technologies, will not affect the collection or use of personal information as outlined elsewhere in this Privacy Notice.

We do not knowingly solicit data online from or market online to children under the age of 13.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that may collect personally identifiable information.


From time to time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and e-mail address), and demographic information (such as address and zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site or as otherwise disclosed in the survey.

If you feel that we are not abiding by this privacy notice, you should contact us immediately via email at

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